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The explanations and information provided herein are only general explanations, information and samples. You should not rely on this article as legal advice or as recommendations regarding what you should actually do. We recommend that you seek legal advice to help you understand and to assist you in the creation of your privacy policy. 

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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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We collect such Non-personal and Personal Information for the following purposes: To provide and operate the Services; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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If you don’t want us to process your data anymore, please contact us at slc@basinupfitting.com.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at reception@basinupfitting.com.​

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SMS Text and Communications

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Our goal at Wasatch Clean Energy, LLC  is to provide you with the best communication and provide timely assistance and support whenever you need it. By opting in for SMS/Text Messages, you may receive important updates, service reminders, and direct assistance conveniently to your mobile device. Rest assured, we respect your privacy and will only send you relevant information that adds value to your relationship with us.

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Opt-in

You may opt-in to receive SMS text messages by texting the keyword “START” when prompted when messaging into our system. Enrollment is never presumed or automatically applied. When opting in, the specific purpose of the messaging service will be clearly defined.

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Examples include receiving alerts, participating in chat, educational content, fraud alerts, promotional marketing, public service announcements, two-factor authentication, and surveys. This ensures transparency and relevance of the messages you receive.

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Opt-out

You may opt-out from any SMS Text Message communication at any time, which will remain in effect until you explicitly opt-in again. To opt out, you can simply reply “STOP” from the device that is enrolled. You may also contact customer service to process your opt-out request at 385-310-5477 or email reception@basinupfitting.com>

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Requesting Help

If you require assistance regarding our messaging services, you may reply with the keyword “HELP” to receive information on how to contact support. You’ll receive a message with client support details and additional instructions. Please note that using “HELP” does not unsubscribe you from messages. If you wish to stop receiving messages, you must reply with “STOP” as outlined in our messaging opt-out policy. For further assistance, you can also reach out to our support team at 385-310-5477or email reception@basinupfitting.com.

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Information Collected

When you opt-in, we might collect personal details like your mobile number, message content, and other supplied information. Rest assured, the information you provide will not be marketed or sold.

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Message Frequency

The estimated frequency of your messages will be clearly defined during the opt-in process. However, text message frequency may vary based on account activity. We strive to send you only relevant messages.

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Message and Data Rates

Standard rates apply when you receive and send SMS Text Messages, and these rates may vary. Check with your service provider to understand the specific costs associated with sending and receiving SMS text messages under your current plan.

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Click here for our SMS Communications policy.

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